Privacy Policy
Privacy policy and data protection information for Prudenzia Insurance Broker clients.
This legal text gives you details about how we collect and process your personal data through the use of our website [https://prudenzia.es/](https://prudenzia.es/), including any information you may provide to us through the site when you submit your data via the form enabled for that purpose.
By providing us with your data, please note that our services are not available to persons whom the applicable regulations prevent from giving consent, so when you send us the forms you guarantee that you have sufficient capacity to grant consent.
Below, we inform you about the data protection policy of: Prudencia Broker Group, S.L
1. Data Controller
Contact details of the controller:
Prudencia Broker Group, S.L, with Tax ID (CIF): B05461165 and registered office at: Paseo de las Doce Estrellas, número 2, 1º - A, 28042 Madrid. Email: administracion@prudenzia.es
Registered with the Commercial Registry of Madrid, in Volume 41948, Folio 126, Section 8, Sheet M 742842, I/A 2.
Prudencia Broker Group, S.L is the controller of your data. (Hereinafter "we" or "our").
2. What data do we collect?
The General Data Protection Regulation defines personal data as any information about an identified or identifiable natural person, that is, any information capable of identifying a person. This would not include anonymous or aggregate data.
Personal data that may be collected directly from the data subject will be treated confidentially and will be incorporated into the corresponding processing activities owned by Prudencia Broker Group, S.L.
On our Website we may process certain types of personal data, which may include:
- Identity data: first name, last name, and National ID/Foreigner ID/Passport number
- Personal characteristics data: date of birth, sex
- Contact data: email, telephone, and address
We do not collect any data relating to special categories of personal data (those revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, and information about health, genetic data, or biometric data).
In cases where you are asked to provide personal data required by law or under the terms of a contract between us, and you refuse to provide it, we may be unable to carry out that contract or provide the service, and you should inform us of this in advance.
3. How do we collect your personal data?
The means we use to collect personal data are:
- Through the form on our website, through our contact email, by phone, or by postal mail, when: you request information about our services, contract the provision of our services, or request quotes.
- To ensure the quality of our portal, we reserve the right to reject any registration request, or to suspend or cancel a previously accepted registration, if we believe it does not meet these requirements or any other law or rule. If this occurs, we will try to explain the reasons for our decision, but we cannot commit to doing so in every case.
- Through automated technology or interactions: on our site we may automatically collect technical data about your device, browsing actions, and usage patterns. This data is collected through cookies or similar technologies. If you would like more information, you can consult our cookie policy here (link)
- Through third parties: Google: analytics data or search data. Outside the European Union.
4. Purpose and legal basis for the use of your data
The most common uses of your personal data are:
- To formalize a contract between Prudencia Broker Group, S.L and you.
- When you give your consent to the processing of your data.
- When we need it to comply with a legal or regulatory obligation.
- When it is necessary for our legitimate interest or that of a third party.
The User may withdraw consent given at any time by sending an email to administracion@prudenzia.es or by consulting the section on exercising rights below.
Below we attach a table where you can consult the ways in which we will use your personal data and the legal basis for its use, as well as find out what type of personal data we will process. We may process some personal data for an additional legal reason, so if you need details in this regard you can send an email to administracion@prudenzia.es
Purpose: we will only use your data for the purposes for which we collected it, unless we reasonably consider that we must use it for another reason, notifying you beforehand so that you are informed of the legal reason for its processing, and provided that the purpose is compatible with the original purpose.
5. How long will we keep your data?
It will be kept for as long as necessary to fulfill the purpose for which it was collected and to determine any possible liabilities that may arise from that purpose and from the processing of the data. The provisions set out in the various regulations regarding retention periods will apply, insofar as they are applicable to this processing.
Data of subscribers by email or form: from the time the user subscribes until they unsubscribe.
6. Minors
Prudencia Broker Group, S.L does not authorize minors under 14 years of age to provide their personal data through the means enabled on this website (completing the web forms for requesting services, contact forms, or by sending emails). Therefore, persons who provide personal data using such means formally state that they are over 14 years of age, releasing Prudencia Broker Group, S.L from any liability for failure to comply with this requirement.
If your child under the established age limit has provided personal information to Prudencia Broker Group, S.L, please contact us so that you can request the exercise of the applicable rights.
In cases where the services offered by Prudencia Broker Group, S.L are intended for minors under 14 years of age, the means will be made available to obtain authorization from the parents or legal guardians of the minor.
7. Exercising Data Protection Rights
How to exercise these rights? Users may send a communication to the registered office of Prudencia Broker Group, S.L or to the email address administracion@prudenzia.es, including in both cases a photocopy of their National ID or other similar identification document, to request the exercise of the following rights:
- Access to your personal data: you may ask Prudencia Broker Group, S.L whether it is using your personal data.
- Rectification or right to erasure: if the data is incorrect, or to exercise the right to erasure with respect to it.
- Restriction of processing: in this case, the data will only be kept by Prudencia Broker Group, S.L for the exercise or defense of claims.
- Objection: Prudencia Broker Group, S.L will stop processing the data in the manner you indicate, unless for legitimate reasons or for the exercise or defense of possible claims, it must continue to be processed.
- Data portability: in case you want your data to be processed by another firm, Prudencia Broker Group, S.L will facilitate the portability of your data to the new controller.
You may use the templates made available by the Spanish Data Protection Agency to exercise the above rights: https://www.aepd.es/es
File a complaint with the AEPD: if you believe there is a problem with the way Prudencia Broker Group, S.L is processing your data, you may direct your complaints to the relevant supervisory authority, which in Spain is the Spanish Data Protection Agency.
We will request specific information to help us confirm your identity and guarantee your right to access your personal data (or exercise any of the other rights mentioned above). This is a security measure to ensure that personal data is not disclosed to anyone who does not have the right to receive it.
We will resolve all requests within the legally established period of one month. However, it may take longer than a month if your request is particularly complex. In that case, we will notify you and keep you updated.
8. Data disclosure: provision of services
It is possible that, in carrying out our work, we may need the help of third parties, who will only process the data to provide the contracted service, and with whom we have appropriate measures in place to guarantee your rights:
- Service providers that offer system administration and information technology services.
- Professional advisors, including lawyers, auditors, and insurers, who provide banking, legal, insurance, and accounting consulting services.
All data processors to whom we transfer your data will respect the security of your personal data and will process it in accordance with the GDPR.
We only allow such processors to process your data for specific purposes and in accordance with our instructions. Nevertheless, in compliance with the principle of transparency, you may request from us a list of the companies that provide us with these services; you can do so by emailing: administracion@prudenzia.es
9. Data security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed without authorization, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know that data. They will only process your personal data in accordance with our instructions and are subject to a duty of confidentiality.
We have implemented procedures to deal with any suspected breach of your personal data, and we will notify you and the Supervisory Authority if such a breach occurs, as regulated under Articles 33 and 34 of the GDPR.